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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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viresh gandhi

October 2, 2024

5  out of  5
rating by viresh gandhi
"Shelly helped me tremendously to review home, auto and umbrella policies. She has gone through different options and in the end helped me to make optimum decision. Thanks Viresh Gandhi"
We responded:
"Thank you, Viresh, for your wonderful review! I'm glad Shelly could assist you with reviewing your home, auto, and umbrella policies and help you make the best decision. We appreciate your trust in our office and are always here for any future needs or questions. - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Derek Bencze

October 2, 2024

5  out of  5
rating by Derek Bencze
"I LOVE this insurance firm! Evan Dias at Tonia's firm helped me get a more than reasonable quote, and I signed up! Evan is extremely professional, with an amazing attitude, extremely friendly and helpful! Other insurance companies wanted to charge me between $400-$500/month for my Jeep Cherokee Latitude, whereas here at this firm is just over $200/month! The sad part is I have nothing on my driving record. I'm extremely satisfied with Evan and Tonia's insurance firm. I had insurance through this firm before I moved up North to NH almost 11 years ago. 10/10 recommend and 5 star service from everyone there! Shout out to Shelly, for staying on the phone with my previous insurance company to help cancel my services through them, Progressive. She even called me back and connected the call to finish up cancelling with them. I highly recommend everyone here, I expected no less than perfect service from Tonia's firm, they delivered! I received amazing discounts and a direct email for a VERY affordable defensive driving course through them, I believe it was $12.99 and to keep a solid, lower discount and insurance rate. I also got the State Farm Beacon to keep my rate down! I thank ALL of you at this firm, you're the best and always will be! Derek Bencze"
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Derek Bencze

October 2, 2024

5  out of  5
rating by Derek Bencze
"I LOVE this insurance firm! Evan Dias at Tonia's firm helped me get a more than reasonable quote, and I signed up! Evan is extremely professional, with an amazing attitude, extremely friendly and helpful! Other insurance companies wanted to charge me between $400-$500/month for my Jeep Cherokee Latitude, whereas here at this firm is just over $200/month! The sad part is I have nothing on my driving record. I'm extremely satisfied with Evan and Tonia's insurance firm. I had insurance through this firm before I moved up North to NH almost 11 years ago. 10/10 recommend and 5 star service from everyone there! Shout out to Shelly, for staying on the phone with my previous insurance company to help cancel my services through them, Progressive. She even called me back and connected the call to finish up cancelling with them. I highly recommend everyone here, I expected no less than perfect service from Tonia's firm, they delivered! I received amazing discounts and a direct email for a VERY affordable defensive driving course through them, I believe it was $12.99 and to keep a solid, lower discount and insurance rate. I thank ALL of you at this firm, you're the best and always will be! Derek Bencze"
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Christy Hill

September 23, 2024

5  out of  5
rating by Christy Hill
"Excellent insurance company! I've dealt with Tonia and State Farm for many years! Evan is one of their best representatives so definitely ask for him! The service you get here is undeniable and they are very invested in their clients!"
We responded:
"Thank you, Christy, for your wonderful review! I'm glad you've had such a positive experience with our office over the years. Evan is indeed a valuable part of our team, and it's great to know he has made such a positive impact. We truly appreciate your kind words and your continued loyalty. If you ever need anything, we're here to help! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Anna Taylor

September 19, 2024

5  out of  5
rating by Anna Taylor
"This review is about the A—Mazing Evan Dias. I'm going to be honest, I stumbled into the State Farm family and Evan was there to catch me. After a frustrating call with Progressive (about my commercial auto policy going up over $1000 at the renewal), I searched "commercial auto quotes near me," put my contact info into some random form and went on about my night. The next morning Evan called. And to be honest, the minute he told me he was from State Farm I politely told him that I don't think he's going to be able to help. See, a few years ago I got quotes from State Farm but they were the highest. So overtime I wrote them off. But Evan simply replied to my rebuttal, "Are you open to seeing what we can do. And if you don't like the quotes, it's not a problem." I answered sure, I mean what was the harm? That rebuttal led me to switching all of my coverages (home, personal auto, business auto, personal umbrella, commercial umbrella) over to State Farm. Not only do I have better auto and home coverages, I SAVED over a $1000 combined. Evan was so thorough. He made recommendations for specific additional coverages and explained to me why he felt it was important. It didn't feel like some type of "upsell." He genuinely understood my needs, potential risk areas, and wanted to close any gaps. And what the hay, even with the additional coverages I stilled saved money. Insurance isn't "fun" or "sexy." It's something we have to get but having an agent that is engaged as Evan made the experience, dare I say, enjoyable. (As cheesy as it may sounds, it truly felt like a good neighbor. ) I am fully protected now with State Farm. I just hope I never need them."
We responded:
"Anna, we are thrilled to hear about your experience with Evan! It's fantastic that he was able to change your perception and help you find a solution that met your needs across so many policies. Evan truly takes the time to understand his clients and make sure they're covered where it matters, and we're so glad that came through in your experience. It's not often you hear someone say that insurance was enjoyable, but that's what Evan strives for, and we're delighted that it felt like you were in good hands. If you ever need anything, just know we're always here to help! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Darnell Harrington

August 26, 2024

5  out of  5
rating by Darnell Harrington
"Mrs Kiser, has been our company agent since 2012, and we has been very happy since she has been our agent, and agent that you can trust...... Darnell B Harrington Agape Inspection Management Service Inc."
We responded:
"Thank you, Darnell! I’m honored to have been your agent since 2012 and am glad to hear that you’ve been happy with the service. Your trust means a lot to me, and I’m here for anything you need in the future! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Quintin Berry

August 21, 2024

5  out of  5
rating by Quintin Berry
"Tonia and her team are amazing. They are always available to help with any questions and the support I needed for claim was A+. Thank you Tonia and your team for being supportive and helpful!"
We responded:
"Quintin, thank you for your wonderful review. I'm glad our team could provide the support you needed for your claim. We appreciate your kind words and are always here to help with any questions you may have. - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Susan Wright

August 16, 2024

5  out of  5
rating by Susan Wright
"Absolutely! Great service by Mechelle. She was professional and very customer service oriented"
We responded:
"Hey Susan, Thanks for the awesome review! I'm glad Mechelle provided you with professional and customer-oriented service. If you need anything else, we're here to help. - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Kimberly Parker

August 15, 2024

5  out of  5
rating by Kimberly Parker
"EVAN IS THE BEST INSURANCE AGENT I'VE EVER HAD EXPERIENCE WITH. HE'S KNOWLEDGEABLE, PROMPT, PROFESSIONAL, AN JUST AN AWESOME INDIVIDUAL. I'M SO HAPPY I SWITCHED TO STATE FARM. EVAN, PLEASE KEEP UP THE GOOD WORK!! YOUR AWESOME 👍🏾"
We responded:
"Hey Kimberly, Thanks for the awesome review! I'm really happy to hear that Evan has been so helpful and professional. We're glad you made the switch to State Farm. If you need anything else, we're here for you. - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Christena Shreve-Elza

July 19, 2024

5  out of  5
rating by Christena Shreve-Elza
"Tonia and her staff are amazing to work with! Very prompt, very professional and definitely have their clients need at the forefront of all their dedicated hard work. I’ve been with them for over a decade and can’t imagine trusting anyone else for all My insurance needs."
We responded:
"Christena, thank you so much for your wonderful review! We're so happy to have been able to serve you for over a decade. Our team always strives to put our clients' needs first, and it's great to know you feel that way. If you ever need anything, we're here for you! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Stung us

July 17, 2024

5  out of  5
rating by Stung us
"I am both a customer and former employee, and I have nothing but great things to say about Tonia, Evan, and her team! Working as a sales and customer service intern was some of the most valuable experience of my life, and learning about the insurance industry has been instrumental in my career growth. As a customer, Tonia’s team is caring and willing to go above and beyond to help her customers have the best experience possible. Absolutely no negatives!"
We responded:
"Thank you so much for your wonderful review! I'm glad to know that both your experience as a customer and as a former employee have been so positive. It's fantastic to hear that the time you spent with us has been valuable for your career growth. Our team, including Evan, is dedicated to providing the best service possible, and your kind words mean a lot to us. If you ever need anything in the future, don't hesitate to reach out! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Keith Pope

June 25, 2024

5  out of  5
rating by Keith Pope
"I'd like to send major thanks and kudos to Evan over at Tonia Kiser's State Farm location in Marietta for providing me with great customer service"
We responded:
"Thank you, Keith, for recognizing Evan's exceptional customer service at our Marietta location! We're pleased to hear that you had a great experience with us. If you ever need assistance with your insurance needs, feel free to reach out. - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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John Robeck

June 18, 2024

5  out of  5
rating by John Robeck
"We are very satisfied with the service provided by Ms. Kiser's agency. Each time we have met with them the staff, Evan or Shelly, they have taken the time to listen to our concerns and have anticipated our questions. They have sought out and explained all the various discounts that can be applied to our homeowners and auto policies. They have also provided an informative overview of trends in the personal lines insurance marketplace here in Georgia and nationwide. For example, they recommended keeping our uninsured motorists' coverage because the percentage of motorists in Georgia who are uninsured is well above the national average of 11%. So far, we have been satisfied with State Farm at the corporate level. Their claims department promptly and successfully subrogated our auto claim with insurer of a motorist that collided with one of our cars. Although we did not need the assistance of Tonia's staff with this claim it is good to know we have had a chance to develop a relationship with them before a larger or more complicated claim may have to be made in the future."
We responded:
"John, we're glad to hear you're satisfied with the service provided by Evan and Shelly! We're pleased that they took the time to explain discounts and trends in the insurance marketplace. Thank you for recognizing our team's efforts, and we're here to assist with any future insurance needs! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Andres Marroquin

June 17, 2024

5  out of  5
rating by Andres Marroquin
"Shelly is great she cares for the costumers and always takes time to help me with the issues that my account has and gives me variety of solutions"
We responded:
"Andres, I'm delighted to hear that Shelly provided you with great service and multiple solutions for your insurance needs. We're grateful for your positive feedback and for recognizing Shelly's dedication to helping customers like you. If you ever need assistance in the future, feel free to reach out to our office. Thank you! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Jeffrey Hand

June 4, 2024

5  out of  5
rating by Jeffrey Hand
"Mrs. Kisers office was great. Talon taylor made transferring policies effortless. He explained everything in detail and was the example of what customer service should be. Excellent job. Very affordable policy."
We responded:
"Jeffrey, I'm delighted to hear that Evan provided detailed explanations and excellent customer service while making transferring policies effortless for you! Thank you for your positive feedback, and we're here for any future insurance needs you may have."
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frankie valle

May 9, 2024

5  out of  5
rating by frankie valle
"Shelly was amazing to work with. She took the time to explain and review the cost on all my policies to make sure I was getting the best coverage."
We responded:
"Shelly, I'm thrilled to hear you were pleased with the detailed review of your policies and coverage options! I'm glad she took the time to ensure you had the best coverage. We appreciate your positive feedback and look forward to assisting you further in the future! - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Ashley Smith

May 1, 2024

5  out of  5
rating by Ashley Smith
"I had a wonderful experience with Santha. She is so knowledgeable, patient and professional. If you need insurance ask for Santha, she is the best!!"
We responded:
"Thank you for your feedback, Ashley! Santha always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Tonia Kiser - State Farm Insurance Agent"
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Justin Brooks

March 28, 2024

5  out of  5
rating by Justin Brooks
"It was a pleasure speaking with Shelly this morning regarding my issue. She was able to assist me with my insurance renewal as well as offer me options to get me to the price point that was needed."
We responded:
"Thank you for the positive rating, Justin! At our State Farm office, customer satisfaction is our top priority and Santha always goes above and beyond to ensure our customers are happy. Thank you for confiding in us to meet your insurance needs!"
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Alena Smiley

March 26, 2024

5  out of  5
rating by Alena Smiley
"Friendly and helped get the coverage that fits for me."
We responded:
"Thank you for the positive feedback, Alena! We are thrilled to hear that our team was able to assist you in finding the coverage that suits your needs. Providing excellent service and tailored coverage options is our top priority. We look forward to continuing to serve you in the future. - Tonia Kiser - State Farm Insurance Agent, Marietta, GA"
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Wilgan Joseph

March 22, 2024

5  out of  5
rating by Wilgan Joseph
"Thank you Shelly (Mechelle King) for taking the time to go over my policies with me. You were amazing."
We responded:
"Thank you for your wonderful feedback! We are thrilled that Shelly provided you with amazing service and took the time to review your policies. Our team at Tonia Kiser - State Farm Insurance Agent in Marietta, GA is dedicated to providing exceptional service to all our clients. We appreciate your kind words and look forward to continuing to meet your insurance needs in the future."
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Carrie Kendrick

March 7, 2024

5  out of  5
rating by Carrie Kendrick
"I’ve been with Tonia’s office for several years now. Just got a new car yesterday, and needed to get my insurance info changed. I called and spoke with Santha this morning, and she was BEYOND personable and helpful. I’m grateful for her making this super easy on me…amazing customer care!!"
We responded:
"Hi Carrie, we are thrilled to hear about your positive experience with Santha at our office! Providing amazing customer care is our top priority, and we are grateful for your kind words. We appreciate your loyalty and look forward to continuing to assist you with all your insurance needs. Thank you for choosing Tonia Kiser - State Farm Insurance Agent, Marietta, GA."
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Melissa Oliver

March 5, 2024

5  out of  5
rating by Melissa Oliver
"Santha has been amazing! Very informative and helped me with all of my needs. She and Tonia are extremely professional and truly helped me get a great rate!"
We responded:
"We are overjoyed by reviews like this, Melissa! Santha always puts our customers first. Thank you for sharing your experience with our Tonia Kiser State Farm team. We hope to continue serving your insurance needs for many years!"
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john steen

February 29, 2024

5  out of  5
rating by john steen
"Santha took great care of me. Also, Evan was very helpful with a jewelry rider, thanks!"
We responded:
"Thank you for the five stars, John! And thank you for the praise for Santha!"
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monique delozada

February 14, 2024

5  out of  5
rating by monique delozada
"Tonia Kiser and her team really know how to treat their customers and how to address all your questions. She really cares and goes beyond and above to help. An amazing Insurance Woman!"
We responded:
"Monique, thank you for the five stars! We hope to continue serving your insurance needs for many years!"
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jwesley2002

February 8, 2024

1  out of  5
rating by jwesley2002
"Jack had an bad attitude. Who hurt you Jack? It's not good to bring your problems at home to work. I don't even know you for you to have an attitude. I called about a concern I had and jack got mad ok jack 1star for you"